We are here for U

Get Claims Support When U Need It


  • If you are a client of one of our Broker partners, please contact your Broker directly to kick start your claim during their office hours.  Your Broker is your Go-To! They will then connect you with your Nova Mutual Claims Adjuster.


  • If a Nova Mutual Agent looks after your Insurance needs, call 833.829.6682 to make a claim during office hours or call your Agent directly. Your Agent will then connect you with your Claims Adjuster.


  • If you need assistance outside office hours you can contact 1-877-488-6642.


What happens next?

Once you’ve spoken with your Agent or Broker, a Nova Mutual Insurance Claims Adjustment team member will contact U & work with U to: 

  • take an in-depth statement 
  • arrange a rental, if covered 
  • decide where to send your vehicle for repairs 
  • decide what happens next with your vehicle (i.e. repairs or reimbursement)

Most of all, we are here to work with U throughout your Claim process.